Shipping rates are:
$4.99 for all Bags. For the USA
Highest rate is applied once to the whole order.
While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.
Order changes
Once your order has been confirmed, it can't be modified or cancelled. If you'd wish to return a product, you've to start out out out out the returns procedure once you've received the item.
Item not received
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Bags as once the item is bagged we don't have control over it (once it’s by the carrier ) , but if the problems still persists kindly email us
📧 Mail: support@stilexia.com
we'll try our greatest to help you.
Sometimes tracking information won't be available. this could be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us
📧 Mail: support@stilexia.com we'll assist you...
Customer Support 24/7
Phone : +1 (414) 768-2554
Mail: support@stilexia.com


Return and Refund

If you'd wish to return an item to stilexia.com, please follow the instructions below within 30 days of delivery. Safely pack within packaging that came with the merchandise All Products must be returned in fitness . If the Products received is broken , please contact Customer Service.
Contact us for Returning Instructions:
Customer Support 24/7
Phone : +1 (414) 768-2554
Mail: support@stilexia.com
Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.
Please note:
Customers charge a fee to return the products to us. Shipping and handling charges and other fees aren't reimbursed. We cannot accept cash payments on delivery. provide a legitimate tracking number when filling out the return form for your return to be processed successfully. Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.
Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you'll receive an email confirming that your return is complete. If refund, it to be issued within 7 days. Please note that, the , it'll take another 3-7 working days for the credit to be credited to your account.
Have any questions?
stilexia.com Team is happy to help!
Email us at: Mail:
support@stilexia.com
Refund Policy
Returns
We understand that there are times you'd possibly not like your Products product, which a 30 day window to return your product for a refund if in unused and excellent condition. If you'd wish to return your item, $20 restocking fee, but paying the shipping back to us, so on urge refunded you'd wish to contact us at Mail: support@stilexia.com before returning the item for return instructions.
Exchange
so on exchange a product please contact us at
Mail: support@stilexia.com which we'll process the exchange a 20$ restocking fee may apply
Defected
If you discover your order is flawed you'd wish to contact us at Mail: support@stilexia.com with photos of the Products product (no return the item) we'll immediately send a replacement Products
Not as described or wrong Product
If you discover your order is flawed you'd wish to contact us at Mail: support@stilexia.com with photos of the merchandise we'll provide a return shipping label once it’s tracking we'll ship a replacement Products immediately.
Change of mind:
Change of Mind isn't acceptable. No Any return Or Refund will Process Please Note! color or texture could even vary from photo as each product is naturel and handmade,
Cancel order
we usually ship immediately the orders
Therefore if you'd wish to cancel your order please contact us immediately will send a involve participation by the processing department but we'll not guarantee however return the order once you received
* All refunds to be issued after receiving the returned product and inspected it's take up to 7 days to reflect in to your we actually try hard our customers satisfied
Contact Us
Customer Support 24/7
Phone : +1 (414) 768-2554
Mail: support@stilexia.com